Review by James Edward on 7/18/19. Posted via Hotel Survey. Rated 9 out of 10.

ADDITIONAL FEEDBACK:

We booked two rooms, expecting a king bed in one room and two queens or standard beds in the other (it is who Expedia said it booked for us). When we arrived the room with the king was available but the second room had a single queen. The manager said she had no flexibility to honor our booking. I’m not sure who to fault, the hotel or Expedia

Review by Familyman600 on 7/17/19. Posted via TripAdvisor. Rated 4 out of 5.

We stayed here one night. We stayed in a ‘cabin’, which was small but adequate. The bed was against the wall, so one person had to ‘climb’ over to get to the wall side. The room was clean and well appointed and the staff were friendly. Breakfast was simple but adequate. It did take us a while to find nearby restaurants (we should have asked)…but after we found the outlets (which we didn’t know about) there were plenty of options.

Review by Mary Ellen on 7/16/19. Posted via Hotel Survey. Rated 8 out of 10.

ADDITIONAL FEEDBACK:

This was the longest time ( 6 nights) that we have stayed, and the first time I have had concerns about cleanliness and maintenance. By day two, we questioned if the room was being serviced- the beds were tidied up and the bathroom towels replaced, but the garbage was not emptied, and the cups/toiletries were not replaced. I voiced my concerns on day 4/ 5 when I needed to request more toilet paper. The office person I spoke with asked if there was a problem, immediately apologized and then spoke with the cleaning staff, which took care of the trash/supplies issue. The balcony on our room was covered with pine needles/ and there were dirty utensils on the floor from previous guests throughout our stay. Also, the refrigerator in the room was not set at a temp high enough for the freezer to work- there doesn’t appear to be a way to adjust it. On a positive note, we very much enjoyed the pool, and are especially appreciative of the gluten free offerings at breakfast ( One note— you may want to consider not having the probiotic yogurt as the only choice. While it is gluten free, I was apprehensive to use with celiac disease.)

OTHER SUGGESTIONS:

Please see previous comments.

Review by Sharon on 7/16/19. Posted via Hotel Survey. Rated 7 out of 10.

ADDITIONAL FEEDBACK:

This was our 2nd stay having stayed in the fall of 2018. Staff is wonderful & grounds are rooms very clean. As I stated last year, the lack of at least a small table on both sides of the bed is an inconvenience for those of us who wear glasses. Using our cooler corrected the problem but it shouldn’t be necessary. The air conditioner (room 5) was definitely not conducive to a good nights sleep as it was extraordinarily loud and either cycled on and off constantly in one mode or ran continually in an other. We will no doubt stay again as your location is a perfect stop on return trips from Washington County which we do several times each year.

OTHER SUGGESTIONS:

See comments above

Review by Tina on 7/15/19. Posted via Hotel Survey. Rated 7 out of 10.

ADDITIONAL FEEDBACK:

We enjoyed our stay. The staff was SO friendly and that was great. The window shades in our room, #17, wouldn’t stay down and since we didn’t want light streaming in we had to prop things against it to stay dark. The shower was a bit claustrophobic but I realize there is a lack of space. The pool was nice, and the coffee good. I very seriously wish you could do away with so many disposables made of plastic for breakfast. For the money and location we would come back and think you could make the experience even better.

OTHER SUGGESTIONS:

Would love to see less disposables and plastic at breakfast! Thanks